Stow Green Logo
Login Log in
Home & Gifts
01488 686572
Our payment system is temporarily unavailable. Please call the Accounts Departments directly to process payment for your order on 01488 644 571 or 01488 644 591. We apologise for any inconvenience.

TERMS & CONDITIONS


PRICES

All prices quoted are net and exclusive of V.A.T. Prices are subject to change without notice and will be invoiced at the price in effect at the time of despatch date.


DELIVERY & CARRIAGE

Orders for the UK mainland with a value of £200 (excl. V.A.T) will be supplied carriage paid, otherwise a charge of £15 will be added to all orders less than this amount. Standard 2 day despatch will be used. Next day despatch is available on request at an extra cost.


BACK ORDERS

In the event of items not being available at the time of despatch, your items will be placed on back order, unless specifically requested in writing, to cancel balances.


ORDERING & PACK SIZES

It would be most appreciated if you would adhere to the minimum order quantities and order in multiples of the pack quantities, where possible.


PAYMENT

Net 30 days from date of Invoice on approved credit accounts. Goods remain the property of Eddingtons Ltd until payment has been received in full.


BANK DETAILS

Payments may be made payable to Eddingtons Ltd., by BACS or by internet banking:

HSBC Bank plc

Account Number: 03007770

Sort Code: 40-61-35

Bank Swift Code: HBUKGB4B

IBAN No: GB31HBUK40613503007770

Please fax or send your remittance advice if you are paying directly into the bank.


CLAIMS/RETURNS

Please notify us in writing or by fax/email of any claim for non delivery within 7 days of receipt of the invoice. For damages, faulty goods or returns please advise in writing within 3 working days of delivery and follow the procedure below:

1. In the event of goods being returned, you will be issued with a returns form to send back with the goods. Unfortunately, goods cannot be accepted without the form and returns number.

2. If the goods are being collected, a date will be shown on the returns form. If the goods are not available for collection when the carrier arrives, it then becomes your responsibility to return the goods to us undamaged.

3. All goods should be returned in a reasonable condition, in their original packaging and in a STRONG corrugated cardboard carton for protection during transit. Please attach the returns form securely to the parcel.

We cannot accept claims unless notified within these timescales. A full copy of our Terms & Conditions can be found in our Trade Catalogue.


BESPOKE PRODUCT

We may ask for payment prior to delivery on bespoke or non-stock items or where large quantities are ordered, also there is a non-return policy.


VAT & COMPANY REGISTRATION NUMBERS

VAT No: GB757268296

Company Registration No: 4009614

Registered Office: The Reid Building, New Hayward Farm, Hungerford, Berkshire, RG17 0PZ


© 2018 Stow Green

Powered by kartris